01329097320
01329097320
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Frequently asked question

    Our customer support team is available from 9 AM to 6 PM, Monday to Saturday.
    You can reach us through email at [email protected] or call us at 01329097320 for any assistance.
    If you’ve forgotten your password, click on "Forgot Password" at the login page and follow the instructions sent to your email.
    Refunds are processed within 7-10 business days after we receive and inspect the returned item.
    We accept returns within 7 days of delivery, provided the product is unused and in its original packaging.
    To cancel an order, contact us via email at [email protected] or call 01329097320 with your order details.
    Yes, you can cancel your order before it has been shipped. Once dispatched, cancellations are not possible.
    Currently, we offer shipping within Bangladesh only.
    After your order is shipped, a tracking number will be emailed to you. You can use this number to track your shipment.
    Delivery typically takes 3-7 business days, depending on your location.
    Yes, all payment transactions are encrypted and processed through secure gateways to ensure your information remains safe.
    We accept various payment methods including credit/debit cards, mobile banking, and cash on delivery.
    To place an order, browse our product categories, select the items you wish to purchase, add them to your cart, and proceed to checkout.

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